Limit redemptions per customer for coupons

Right now, we can limit the number of redemptions per coupon and code, but we want to limit it by customer. It won’t prevent users creating multiple profiles to redeem a code multiple times, but we still want the effect of exclusivity around a single code that is easier to share than having to generate personal codes.

Benedikt 1 day ago

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Feature Request

Optionally sync non-subscribers to marketing platforms

Some times we want to send important notifications to all our customers, regardless of whether they opted in to receive marketing communications. It would be nice if Moonbase would also sync those customers to the newsletter platforms, in a way that distinguishes them from “normal” subscribers.

Robert 1 day ago

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Feature Request

Dashboard history tracking option for last 28 days

YouTube does this to reveal weekly usage patterns. Music creators with day jobs have more time to play on weekends, so it’s helpful to compare Saturday to Saturday (30 day comparison doesn’t do this). This will make the excellent new compare feature more insightful 👀

Scott Silfvast 5 days ago

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Feature Request

Support for Abandoned Purchase / Abandoned Cart Email Automation

I’d love to see built-in support for abandoned purchase or abandoned cart notifications — where merchants could automatically trigger an email or webhook when: a customer begins checkout or adds items to a cart, but does not complete the purchase within a specified time window. This would help merchants improve conversions by following up with customers who started the checkout process but didn’t finish it. Possible options could include: sending an email directly from Moonbase, including cart contents and a link to complete checkout a webhook event like CartAbandoned that could be sent to external marketing platforms (e.g., Klaviyo, Braze) configuration for the time delay and reminder frequency Thanks! This would fill an important automation gap for custom storefronts that don’t have built-in abandoned cart tracking yet.

Oisin Carlin 10 days ago

2

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Feature Request

Read-only Dashboards

We need to give some of our marketing contractors access to our dashboards without giving them full access to the admin. Much needed!

Moe Chaieb 12 days ago

1

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Feature Request

User groups

We would like to be able to assign our customers to different groups (i.e. Internal, Testing, Public). We would then grant access to individual product releases based on group membership. Customers would be assigned to groups manually (by an admin) or eventually through self-service routes like the user portal or invite links.

Daniel 14 days ago

1

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Feature Request

Move purchase to another customer

Every now and then customers will enter the wrong email while making a purchase. Often, merchants can simply update the email of the customer account, and re-send the receipt. However, some times, the customer will create another account with the correct email, causing a conflict error when trying to change the email address. We should allow moving purchases to other customers, to have another path to resolving these issues quickly.

Tobias Lønnerød Madsen 16 days ago

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Feature Request

Limit number of licenses per customer

Especially for free products, it could make sense to enforce a global limit of how many licenses can be purchased and deposited per customer. This should also be reflected in the cart, before going to the checkout.

Sean Chambers 16 days ago

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Feature Request

Add license expiry date to vouchers

When issuing licenses to customers through vouchers, it may be nice to set an expiry date on those licenses. This is particularly relevant for educational vouchers, where students need a limited time access to products. The expiry date could be absolutely set, and we could also consider configuring a relative time from the point of redemption.

Jean Hund 16 days ago

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Feature Request

Search for product

For merchants with many products & bundles, it would be helpful if we can search through them, speeding up configuration changes.

Artur 16 days ago

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Feature Request

Generate multiple licenses at once

When issuing licensing to customers, it would be helpful if we can issue multiple at once. This is already possible through the APIs, but having the same ability through the UI would streamline some things.

Artur 16 days ago

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Feature Request

Insights into platform performance / errors

Especially in the case of custom integrations, having some insight into any potential errors happening on APIs would be helpful to diagnose any issues that the integration has. Both while developing and also later while running the integration in production. These errors can be technical in nature, but should be sanitized to not leak data.

Tobias Lønnerød Madsen 17 days ago

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Feature Request

iLok integration

We’re partnering up with Pace to bring native iLok integration to Moonbase! This means: Your customers can connect their iLok account to get licenses deposited into their iLok account Moonbase will sync as much data back as possible, to power your marketing integrations Moonbase features like Rent-to-Own and partial bundles, and more will work out-of-the-box Do you have specific pain points with iLok today? Let us know, so we can build the best possible integration!

Tobias Lønnerød Madsen 18 days ago

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Feature Request

Apply affiliate splits sequentially

When sharing revenue with multiple affiliates, it would be helpful if we can apply certain commissions before others, to have more a realistic distribution in case of both product collaborations and marketing efforts by different partners. Product collaborators should be paid after marketing commissions have been deducted in this case.

Benjamin D'urso 18 days ago

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Feature Request

Automatically Add Product(s) to Cart

Offers: When a bogo offer is created; one product added to the promoted product list AND promoted product is 100% off then the promoted product is automatically added to the cart without the customer having to select [add to cart] OR Have a toggle that can be switched on that says [automatically add promoted product(s) to cart]

Shawn 19 days ago

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Feature Request

Pricing based on Purchasing Power Parity (PPP)

An issue that comes up every now and then is how to best support markets with a lower purchasing power than the rest of the world. Today, we don’t support pricing based on region, although we do support pricing per currency (with more being added through @Local Currency Support), but it would be better if we could discriminate based on region or country.

Tobias Lønnerød Madsen 19 days ago

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Feature Request

Mailjet Integration

https://www.mailjet.com/pricing/ They offer segmentations, Analytics, and a very powerful HTML editor among other features. Pricing Comparison With 4k subscribers and 5k mails per month we end up with the following prices: Mailerlite ~ 400€ a year (limited mostly be the number of subscribers) Klayvio ~ 1200€ a yer (limited by the number of subscribers) Mailjet (essential plan) ~ 200€ a year (no subscriber limit, but limited by mails per month) Mailjet (premium plan) ~ 320 a year Also Mailjet is hosted in Europe, and are fully GDPR compliant, which is becoming increasingly important.

Simon Weis 21 days ago

4

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Feature Request

Klayvio integration

Recently, many in our industry have switched to using Klayvio as their marketing platform, due to its unique capabilities around automations. We should consider building a native integration to enrich it with Moonbase data. Seems like it will be more capable than the current platforms we integrate with.

Tobias Lønnerød Madsen 22 days ago

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Feature Request

Separate billing email address for business purchases

I'm getting some purchases and quote requests from schools/music departments. Usually those purchases are handled by a department or central office, after a formal quote is proposed. However, sometimes the checkout email entered can be a generic or departmental address, which can make license delivery and follow-up confusing for the actual end user. A possible improvement would be to allow buyers to specify a separate “license delivery” or “software contact” email address at checkout (when doing a business purchase), distinct from the billing or business email. This would help ensure the license reaches the correct person while keeping billing details unchanged.

Tobias Lønnerød Madsen 23 days ago

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Feature Request

Support for Selling Physical Merchandise

User is an artist who wants to use Moonbase as a platform to sell physical merchandise (e.g., prints, shirts). They are willing to handle shipping and inventory management externally, but need the platform to support the listing and transaction processing for physical goods.

Jan 27 days ago

2

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Feature Request