We're looking to see a breakdown of unique device activations by metadata like platform (Mac/PC) and host application (DAW). Currently, we can only see validations, and having this granular data on activations would give us a much clearer picture of our user base. Being able to formally attach and track this metadata during the activation process would be incredibly valuable for understanding our audience.

Michael Vecchio 2 days ago

💡

Feature Request

Right now it doesn’t seem to be possible to add referrer when using the embedded storefront, so there’s no visibility into which referrers generate the most purchases

Jussi Viiri 4 days ago

4

🐛

Bug Reports

I want to be able to update or replace the Moonbase branding/button on the floating cart with my own logo (SabolHill). This is important for maintaining a consistent brand identity across the storefront.

Pat Watters 5 days ago

💡

Feature Request

I want a way for a single plugin activation to automatically activate all other licenses that a user owns. This would streamline the user experience so they don't have to activate each plugin individually.

Adi Rotem 6 days ago

2

💡

Feature Request

I want to be able to set up pre-orders for products that already have existing releases, but I need a way to prevent those pre-order customers from getting immediate access to the current releases. This would allow me to sell future access without giving away current content for free or prematurely.

Daniel 8 days ago

💡

Feature Request

I want to be able to add metadata to an activation using the Node.js SDK (e.g., in requestActivation()) to take advantage of advanced licensing analytics without having to use the endpoint workaround. This is important for tracking specific device or environment details like 'Is64Bit' directly in the activation flow.

Patrick R Vecchio 10 days ago

1

💡

Feature Request

I want the online activation page layout to be improved or reorderable. Currently, "Purchase product" is the first option even when a user already has a license, which is confusing. It would be better if the license activation option was more prominent or if the order could be changed so existing license holders don't get confused.

Jussi Viiri 12 days ago

💡

Feature Request

I want the account creation page that opens from the plugin popup to have an option to redeem a voucher code. This would help Plugin Boutique customers who get a download and a code to redeem it while creating their account.

Scott Silfvast 17 days ago

💡

Feature Request

I want an option to redeem a voucher code directly during the account creation process when a user is redirected to Moonbase from a plugin. Currently, Plugin Boutique customers have to create an account and then find the redemption page separately. Adding a "redeem code" field to the "Create Account" page would make the onboarding flow much smoother for these users.

Scott Silfvast 17 days ago

💡

Feature Request

On the hosted activation page, the instruction text says "Please log in or create an account to activate your product" but the button says "Sign in". This inconsistency can cause friction for literal-minded customers. I want these to be consistent (e.g., both using "Sign in" or both using "Log in") to ensure a smoother activation flow for resellers.

Scott Silfvast 18 days ago

💡

Feature Request

A customer should be able to delete his account via the storefront without contacting support.

Stanislaw Gorlow 20 days ago

💡

Feature Request

One should be able to put a limit on the number of free licenses that one and the same user can have. It would make sense to have such a limit for non-free licenses, too.

Stanislaw Gorlow 20 days ago

💡

Feature Request

I think there should be an activation window of 24, 48, or 72 hours within which a newly created account must be validated via email confirmation. Failure to comply should automatically lead to the deletion of the account.

Stanislaw Gorlow 20 days ago

💡

Feature Request

If a end-user validates their trial license, and they have a full license available (maybe they purchased it during the trial period), we should immediately just upgrade that token to take a seat on the full license. This way, they don’t have to re-activate at the end of their trial period. This will only work for trials that have been started by authenticated users.

Tobias Lønnerød Madsen 20 days ago

1

💡

Feature Request

I want to be able to drag and drop a CSV file containing voucher codes directly into the "paste codes" area on the vouchers page. This would be much more efficient than manually opening the file, copying the codes, and pasting them, especially for large batches of codes.

Scott Silfvast 23 days ago

💡

Feature Request

I want to be able to add a checkbox where the buyer understands that they lose their right to withdrawal if they activate the product. This is important for EU compliance, especially when users gain immediate access to digital assets like audio files.

Rephase 25 days ago

1

💡

Feature Request

I want a dedicated section for product manuals and documentation in the user account download pages. It's common for users to get manuals from the product download pages in their accounts at sites like Plugin Boutique. Currently, adding a PDF to a release looks out of place next to installers and doesn't have a clear label.

Scott Silfvast 28 days ago

💡

Feature Request

When importing licenses through the API, it would be great if we can also add files to licenses in the same way it’s supported through external license generators.

Charles Gondre 29 days ago

1

💡

Feature Request

It’s easy to forget to set the OS for files in a release. Files with certain extensions should automatically be assigned an operating system, for example: .exe or .msi → Windows .dmg or .pkg → Mac OS .tar.gz → Linux

Jussi Viiri about 1 month ago

1

💡

Feature Request

It would be very useful to have a CLI tool for uploading releases as part of the build process or scripts

Jussi Viiri about 1 month ago

💡

Feature Request